Opelika Marriott at Grand National recognized as the top Marriott Hotel in North and South America!

Renovated in 2016, the Auburn/Opelika Marriott and Conference Center at Grand National has offered the best satisfaction out of the 363 full-service Marriott hotels in North and South America.

Tabulated by an outside firm specializing in guest satisfaction in the hospitality industry, the Auburn/Opelika Marriott ranked higher than any other Marriott hotels and resorts for intent to recommend property. The Marriott also was the highest scores for hotel maintenance/upkeep and room cleanliness. Staff service overall and internet performance both ranked second out of 363 properties. The quality of food and beverage ranked fourth with check-in experience ranking sixth.

"All 129 guest rooms and most common areas were renovated last year, but our exceptional team keeps our property clean and our guests happy," said Kevin Cross, general manager at the Auburn/Opelika Marriott. “While the year is just underway, we are off to a great start," said Cross.

The Top Five Marriott Hotels for Guest Satisfaction as of Jan. 20, 2017 were:

"From check-in experience to satisfaction with guest rooms, our staff plus food and beverage quality, our team exceeded across the board and we are very thankful," said Cross. "Through an exceptional facility and staff, our future in Opelika looks very bright in 2017 and beyond."

The Auburn/Opelika Marriott is owned by the Retirement Systems of Alabama and part of the RTJ Golf Trail's Resort Collection. The other RSA Hotels were highly ranked including: Grand Hotel Marriott Resort, Golf Club & Spa (15th); Marriott Prattville (21st) and Marriott Shoals (27th).  The Auburn/Opelika Marriott opened in 2002 and has been consistently ranked Auburn/Opelika’s top hotel and golf destination.

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